Hit a technical glitch? Let’s get you some help!

Below are some of the most common FAQs.

We’ve migrated to a new website and are porting members from our old site. You may be required to reset your password when you log in. If so click the reset password button and this should rectify the problem. If you’re experience accessibility issues then complete the technical form below.

The LIVE ON DEMAND episode is the most recent episode and is streamed directly into the LIVE ON DEMAND player, click the link to the LIVE ON DEMAND player from the menu to load this. The most recent learning aid is also here for you to download. This episode will move to the catch up player shortly after its been streamed. Please check our terms of use for advice surrounding internet connection and bandwidth.

Operating Theatre Live episodes are available to catch up for 30 days after it’s been streamed. All other episodes will be available to catch up any time.

You can cancel pay monthly at any time. You can still access the player up until your next bill date. You are unable to collect a refund for unused content, please see our terms of use for further details.
MEDIC PLAYER is the worlds only online hub of TV content specifically for the healthcare and scientific sectors. We offer hundreds of hours of educational content aimed at improving knowledge and understating in areas such as anatomy, physiology, pathology, disease, medical ethics, neuroscience as well as much much more. Much of our content is valuable as CPD and comes with certificates for your own development.

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