Hit a technical glitch? Let’s get you some help!

Below are some of the most common FAQs.

We’ve migrated to a new website and are porting members from our old site. You may be required to reset your password when you log in. If so click the reset password button and this should rectify the problem. If you’re experience accessibility issues then complete the technical form below.

All episodes are available in MEDICPLAYER for a minimum of 30 days, many will be available to catch up for 3 months click on the home button to see all of the series available, from here you can click on the series you wish to watch,. Please check our terms of use for advice surrounding internet connection and bandwidth.

All episodes are available for catch up for a minimum of 30 days after its been streamed at any time that suits you. 

You can cancel pay monthly at any time. You can still access the player up until your next bill date. You are unable to collect a refund for unused content, please see our terms of use for further details.
MEDIC PLAYER is the worlds only online hub of TV content specifically for the healthcare and scientific sectors. We offer hundreds of hours of educational content aimed at improving knowledge and understating in areas such as anatomy, physiology, pathology, disease, medical ethics, neuroscience as well as much much more. Much of our content is valuable as CPD and comes with certificates for your own development.

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